Being the leading privately owned Montreal based logistics service provider in Canada we can utilise the skills and quality of the entire Metro Group team to bring competitive advantage to you through our expertise and experience.
A strong people culture is at the heart of our business. Being part of the Metro team really means something to the individual people within our organization. Our labour management is highly effective in our non-union workforce; we can demonstrate this through our high employee moral, high retention levels and industry leading safety performance. We always welcome and encourage guests to stop and talk to staff directly in our operations, by doing this we can demonstrate the power of our culture.
We adopt an integrated team partnership approach with our clients, being a turnkey provider for all components of the supply chain service, taking our standardised operating procedures and translating them where appropriate to our clients processes and ways of working. We provide client specific dedicated support staff purely focussed on our clients needs. Indeed these teams are seen as an extension of our clients businesses. We can show many examples of this including a Consumer Manufacturing company where we have for all intents and purposes, have become their internal logistics team as well as the 3PL service provider.
We have a great deal of knowledge delivering to multiple retail formats in our operations. Recently the Metro Group has invested in its retail focussed resources bringing into the organisation a strong mix of both European and North American retail expertise. This is a growing area of focus for the Metro Group, our retail strategy is to engage, design and implement customized solutions with a limited number of market leading organizations.
We have a strong track record of delivering excellent large-scale complex start-ups through excellence in project management and clearly defined processes for managing change in its many formats. Ongoing operations have thorough performance management metrics in place and operate Quality Improvement Programs.
Competitive advantage for our clients is all about the Metro Group adding value. The MCL team is located in Canada with experience in and knowledge of the Canadian markets and its unique demands. A strong mid-management team supports this team
H. (Chiko) Nanji - President
Marc D'Amour - Vice President and Chief Financial Officer
Murray Brabender - Chief Operating Officer
Richard Cranwill - Vice President, Sales and Marketing
Albert Furtado - Vice President, Customer Solutions Services
Rod Shaw - Vice President and General Manager, Client Solutions
Tony Delutis - Vice President, Human Resources